Refund Policy

Refund Policy

At CODE 118 3, we want you to feel confident with every purchase made through codemagsafewallet.com. If you are not completely satisfied with your order, you may request a return or refund in accordance with the policy below.

30-Day Return Window

You may request a return within 30 days of receiving your item.

Eligibility for Returns

To be eligible for a return, the item must:

  • Be unused and in the same condition that you received it;
  • Be in its original packaging, when possible;
  • Include proof of purchase or order confirmation.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Personalized or custom-made products;
  • Items that have been used, worn, damaged, or altered after delivery;
  • Items returned without prior approval.

How to Start a Return

To request a return, please email us at code118magsafewallet@gmail.com with your order number and reason for the return. If your request is approved, we will provide return instructions.

Refund Process

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please note that processing times may vary depending on your payment provider or bank.

Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us at code118magsafewallet@gmail.com within a reasonable time after delivery. Include your order number and clear photos of the issue so we can review and assist you promptly.

Exchanges

We only replace items if they are defective, damaged, or if the wrong product was sent. To request an exchange, contact us at code118magsafewallet@gmail.com.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to our error, a defective item, or a damaged item received.

Late or Missing Refunds

If you have not yet received your refund, please first check your bank account or payment provider. If you still need help, contact us at code118magsafewallet@gmail.com.